top of page

Join Our Team

Check here for our open positions.

Patient Services Representative


Our Bangor office is looking for a compassionate, organized people person to serve as the first point of contact for patients in a busy optometry practice. The ideal candidate will be a team player with a positive attitude, solid computer and phone skills, top notch communication and problem-solving skills, professional demeanor and dress, and a commitment to great customer service and patient confidentiality. If you want to be part of a close-knit team committed to providing the best eyecare (and the best eyewear) around, this might be the job for you.


Duties include welcoming and patient intake/checkout procedures, appointment scheduling, collecting and verifying insurance, collecting payment, communicating with other doctor’s offices, fielding email, phone, and in-person questions, and maintaining patient electronic records. Grace under pressure and a sense of humor required. Experience is desirable, but not required: we will train the right person.


What We Offer:

· Primarily first-shift schedule with occasional evening work (no weekends!)

· Competitive pay

· Retirement and medical and dental insurance with company-funded HRA

· Earned time off + company holidays

· Short & long term disability and life insurance

· Free eye care and one free pair of glasses annually

· Professional development and continuing education

· The satisfaction of doing good work with good people


If you’re interested, email your resume and a brief cover letter that tells us why you are the perfect fit to nmcnally @ smarteyecare.com. No phone calls please.


We look forward to hearing from you!

bottom of page